Canberra Airbnb properties have one of the highest occupancy rates in Australia and as a government, tourist and education hub demand for short-term rental is high year-round.

Between January – July 2021, Canberra short-term rental and Airbnb properties achieved occupancy rates between 70% – 85%, among the highest of any capital city market in Australia.

Landlords and property owners in the Australian Capital Territory looking to take advantage of the Airbnb boom may be wondering which property manager to choose to help them get their listing started.

1. MadeComfy

Airbnb Genius rating: 5 stars

We recommend MadeComfy as the top Airbnb management company to choose for property investors in Canberra. MadeComfy is an official Airbnb partner, and have demonstrated strong customer reviews with a track record across a large property portfolio.

They provide a complete management service that is more than just cleaning and have an in-house team that manages the entire listing including dynamic pricing, professional photography and a dedicated local account manager. MadeComfy list all their properties under management within their own brand’s Airbnb profile, and from our assessment of customer reviews of their properties in Brisbane, they do an excellent job. 

The company was founded in 2015 and also has operations in Sydney, Melbourne, Brisbane, the Sunshine Coast and the Gold Coast. One key element that differentiates MadeComfy from other Canberra service providers is that they are heavily invested in technology which enable property owners to enjoy complete transparency as they are able to track their property’s performance through their online portal. MadeComfy offer a free instant calculator to work out the estimated returns of your property based on its address, which you can try for free using the link below.

 

2. Urbankeyz

Urbankeyz is a Sydney based property management company that also service Canberra. They offer a flexible approach to short-term rental management, offering packages ranging from simple key delivery to full management.

Their standard package costs $79, which include key delivery and a free house manual while their deluxe package which cost $169 offer the following:

• Meet (face to face meeting to go through your house specifics)
• Key Delivery
• Free house manual template
• Check-in
• Checkout

Alternatively, they also offer a prestige package that include cleaning, listing and guest communication, however they charge you 25% of your gross rental income.

3. Canbnb

Canbnb employs local managers in Canberra and Batemans Bay to manage short-term rental properties and they have recently expanded to regional Queensland and New South Wales . The company provides a range of packages for various Airbnb management services if you are not looking for a tech-driven manager. 

One advantage of using Canbnb is Owner Stay, meaning property owners can use their properties during unbooked days. However, Canbnb does not provide an online dashboard that lets owners block out the days that they want to use their property.

Most Commonly Asked Canberra Airbnb Questions	Expert Answers
What percentage does Airbnb take?	A 3% host fee is charged by Airbnb and it covers the cost of processing payments.
Is Airbnb legal in Canberra?	Airbnb is legal in the ACT, unless a court rules that a specific case should be treated differently to residential use.
How much do Airbnb property managers make?	As seen above, different managers offer varying services and depending on that they can earn a small fixed amount or receive as high as 25% of total rental income.

If you’re struggling to manage your own Melbourne property as an Airbnb, it can be worth considering hiring professional help and assistance.

There are many companies provide such services for property owners and investors, though the difference between hiring a good one and a dud can be very large when it comes to trusting your most important asset in the hands of strangers, as well as the potential earnings you’ll receive in the form of bookings of from guests.

In this article, we’ve put together a list of the top four Airbnb management services for property owners in Melbourne, Victoria.

1. MadeComfy

Airbnb Genius rating: 5 stars

We recommend MadeComfy as the top Airbnb management company to choose for property investors seeking a Melbourne based company, as they are an official Airbnb partner, and have demonstrated strong customer reviews of their service.

They provide a complete management service that is more than just cleaning and have an in-house team that manages the entire listing including dynamic pricing, professional photography and a dedicated local account manager. MadeComfy list all their properties under management within their own brand’s Airbnb profile, and from our assessment of customer reviews of their properties in Brisbane, they do an excellent job.

The company has raised over $6 million in capital to develop the sophistication of their operations and are backed by global investment group Investec. This means they have been able to develop strong capabilities in scaling their operations efficiently and building technology tools such as their owner dashboard (the MadeComfy Dashboard) so property owners can easily track their earnings and bookings calendar.

The company was founded in 2015 and also has operations in Sydney, Brisbane and the Gold Coast. They offer a free instant calculator to work out the estimated returns of your property based on its address, which you can try for free using the link below.

 

2. airSAVOY

Like many other Airbnb management companies, they offer a standard cleaning and restocking service, which includes replacement of guest amenities such as:

• Shampoo & Conditioner
• Body Wash
• Bar of Soap
• Toilet Paper
• Dishwashing Liquid
• Garbage Bags

Where they do differ though is that they offer a shared or fixed return model, which would be reflective of the management commission earnings they are trying to acheive. airSAVOY are based in Blackburn, Victoria.

The key services they advertise online are:

• Property listing, price and search optimisation by experts
• Professional cleaning, hotel quality linens
• Guest communications, bookings and verification checks
• Account management and performance improvement

 

3. Short Stay Property Management (SSPM)

With a multi-national team, SSPM manage multiple properties across inner-city Melbourne.

They provide a co-hosting service to manage your property’s listing on your behalf as a solution for homeowners while they are away and their property is vacant. This can be a useful service property owners looking for a company to manage their home for a short-period of time, instead of doing short-term rental as a permanent option.

We included SSPM on this list because they will also provide personalised welcome messages, house slippers and chocolates for guests.

 

4. Quickstay

This Airbnb manager promised a ‘fast set up’ making them a recommended choice for property owners seeking to rent out their own home for a short period, say a few weeks or a month or two while they are away.

Given the quick set up time for their property to get listed, this might mean your property will have less time to get properly equipped to maximise your earnings and provide an excellent guest experience, but Quickstay could be a suitable service if you don’t plan on renting your property on Airbnb for a long period, and are seeking only a few bookings.

The Gold Coast short-term rental market is booming, as tourists flock to it’s beautiful beaches and enjoy it’s year-round sunny and warm weather.

If you own a Gold Coast apartment or house and are too busy to manage it on Airbnb full-time to take advantage of higher returns, we’ve researched the Airbnb property management market to reveal the best companies to trust with your property.

These companies will range from cleaning companies that specialise in Airbnb cleans, to more comprehensive services where they will run all aspects of your Airbnb listing from marketing to guest communication for you.

1. MadeComfy

Airbnb Genius rating: 5 stars

We recommend MadeComfy as the top Airbnb management company to choose for property investors in the Brisbane region, as they are an official Airbnb partner, and have demonstrated strong customer reviews of their service.

They provide a complete management service that is more than just cleaning and have an in-house team that manages the entire listing including dynamic pricing, professional photography and a dedicated local account manager. MadeComfy list all their properties under management within their own brand’s Airbnb profile, and from our assessment of customer reviews of their properties in Brisbane, they do an excellent job of managing their properties as short-term rentals.

The company was founded in 2015 and also has operations in Sydney, Canberra, Melbourne and the Gold Coast. They offer a free instant calculator to work out the estimated returns of your property based on its address, which you can try for free using the link below:

 

2. Five Star Host

Although they lack the high number of excellent reviews as MadeComfy, Fivestarhost is another option for Gold Coast property owners that operate a “co-host” model where they will assist running your short-term rental on your behalf on your existing listing.

For property owners looking to outsource just one part of their operations, such as:

• Key exchange
• Cleaning
• Photography
• Home Styling
• Maintenance and repairs

Fivestarhost offers individual services, so can be an alternative if you are not seeking to hire a full end-to-end manager and happy to do the remaining tasks yourself.

 

3. Optinest

Optinest are an Airbnb management company that offer two different pricing models for property investors seeking to convert their property to short-term rental.

The first option is a management from 15%, however there is an additional fee for insurance required for short-term rental.

The second option is a management fee from 20%, which includes:

• A rental guarantee
• General legal advice
• General accounting advice
• Furniture styling finance plan
• Owner user manual
• Premium toiletries